Step 1
A: I have an appointment for 1:30. B: What can I help you with? A: Well, I have a problem with my class schedule. B: What is it? A: It seems that I've been given two classes scheduled at the same time. B: I can understand the problem with that. A: Is there any way that you can fix my schedule? B: No problem, do you want those classes still? A: Yes, I do. B: Let me see if I can find one of these classes on another day. A: Thank you very much.
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Step 2
A: I'm here for my appointment. B: What can I do for you today? A: I have an issue with my schedule. B: Tell me the problem. A: I have two classes on here that are at the same time. B: Oh, I see. A: Can you change that for me? B: Do you still want both classes? A: Yes, I would like to keep both classes. B: I'll try to change one to a different day. A: I would greatly appreciate that.
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Step 3
A: I was supposed to meet with you at 1:30. B: Yes, I see. What did you need to see me about? A: There's a problem with my schedule. B: What's the problem? A: Two of my classes occur at the same time. B: Well, I can see that's a problem. A: Is it at all possible for you to fix that error? B: Yes, I can. Would you still like to have both of these classes? A: I want to keep both of them, if that's possible. B: Well, let me find you one of these classes on a different day. A: Thanks a lot.
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