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 Step 1 
A: Excuse me. I am interested in getting a library card.  B: Sure, let me give you an application. You can fill it out right here at the counter.  A: OK, here it is.  B: Let me take a look at this for you. May I have your driver's license, please?  A: Here's my license and form.   B: You seem to have filled the form out all right. Are you familiar with our rules and fines?  A: Yes, I know what to do.  B: The hours and limitations are printed on the card and this handout.  A: OK.  B: Thank you for joining the library; we look forward to serving you. 
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 Step 2 
A: I was wondering if you could help me to get a library card.  B: Of course, just fill out this form and let me know when you are finished.  A: I'm finished.  B: I will also need your driver's license; hand me the filled-out form, please.  A: OK, the form is all filled out.  B: Perfect! Do you know the hours and rules for the library?  A: No, I have no idea what they are.  B: Everything you need to know is printed on the card and handout.  A: Yes, right.  B: Great! You are all set to enjoy the library.   
  
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 Step 3 
A: Good morning. Is this where I can get a library card issued to me?  B: No problem, we have a short form right here; just hand it to me when you are done.  A: I'm done.  B: That looks great, but I will also need your driver's license or other form of I.D.  A: Sure, here it all is.  B: Well, this looks nice. Do you know how to use it?  A: I am pretty sure how to use it, but can you remind me?  B: Of course, just remember that all of the needed information is on the card.  A: I see.  B: Well, I hope you have a wonderful time on your library visits! 
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