| 
 Step 1 
A: Excuse me, Professor. I have to talk to you about why my homework didn't get done.  B: What happened that you didn't get it done?  A: I had to watch a football game instead.  B: Well, you had more than one day; couldn't you have fit it in on another day?  A: Yes, I think so.  B: Either way, I only allow one missed assignment per semester. When will you be turning the make-up in?  A: I'll make it up next week.  B: Fine, but it cannot happen again if you want an “A” in the class.  A: OK, I can do that.  B: Remember that you are in college now, not high school. 
 | 
 | 
Audio | 
| 
 Step 2 
A: I don't have my homework today.  B: You usually are good about turning it in; what happened?  A: I was really sick.  B: But couldn't you have done it when you felt better?  A: Yes, I probably could.  B: You have already missed one other assignment; when can I expect the make-ups?  A: Next class meeting.  B: That will be soon enough, but make sure you get next week's assignment in as well, all right?  A: That would work for me.  B: Good. I know that you are capable of being an excellent student. 
 | 
 | 
Audio | 
| 
 Step 3 
A: Let me tell you what happened to my homework.  B: OK, go ahead--what is the excuse THIS time?  A: Actually, I did it, but then it got lost.  B: Could you have gotten it done at another time?  A: Yes, I could.  B: You have never missed an assignment before--when will you be making this one up?  A: I'll make it up early next week.  B: That would work, but don't let it happen again.  A: I'll try.  B: That will solve it then. Let's work hard to not let it happen again. 
 | 
 | 
Audio |